Shipping policy

**Processing Time**
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day. You will receive an email confirmation with tracking information as soon as your order ships.



**Shipping Rates**

| Shipping Method | Cost | Delivery Time |
|---|---|---|
| Standard Shipping | $6.99 | 5–10 Business Days |
| Free Shipping | $0.00 | 5–10 Business Days (Orders over $50) |
| Express | Calculated at checkout | 1–3 Business Days |


**Order Tracking**
Once your order ships you will receive an automated email containing your tracking number. You can use this number to track your order directly on the carrier's website. Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.



**Lost or Stolen Packages**
NEXLYNC is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you haven't received your package, please contact us at **support@nexlync.tech** within 48 hours and we will do our best to assist you.



**Damaged Items**
If your order arrives damaged please contact us immediately at **support@nexlync.tech** with your order number and photos of the damaged item. We will resolve the issue promptly with a replacement or full refund.



**Contact Us**
For any shipping related questions please reach out to us at **support@nexlync.tech** — we respond to all inquiries within 24 hours Monday through Friday.